Who We Are
What personal data we collect and why we collect it
Information that You Provide & that We Collect from Use of Our Services
A. Information You Provide to Us:
- Fill in forms
- Search for a product/service
- Complete a survey or provide us with feedback
- Subscribe to a service or certain offerings (i.e. newsletter, updates, etc.)
- Communicate with us by phone, email, or otherwise
- Report a problem
- User generated content (i.e. comments, community forums, etc.)
The information you provide directly to use may include, without limitation:
- Email address
- Home or Work address
- Phone numbers
- Other Contact information
- Demographic information
B. Information Provided Passively or Automatically Collected:
We may automatically collect certain information about the computer or devices you use to access our Site and Services. This may include: (a) IP addresses, geolocation information, and other information about your computer or device(s), browser types, operating system the state or country from which you accessed the Site or Services; and (b) information related to the ways in which you interact with the Site or Services, such as the number of clicks, domain names, pages and content viewed and other similar information. We may use third-party analytic providers and technologies, including cookies and similar tools, to assist in collecting this information.
C. Cookies and Other Electronic Technologies
We collect information about how you use our Services, including access times, browser types and language, and the Internet Protocol addresses. Various technologies are used to collect information, and this may include sending cookies to your computer.
Note that some of our advertisers may serve you cookies as well. We do not have control over cookies placed by our advertisers. Advertisers/vendors may collect information identified above and are subject to their own privacy policies, not ours. We disclaim any and all liability in connection with such advertisers/vendors and their collection and use of information.
D. Information Collected from Social Media
When you “like” or “follow” us on Facebook or Twitter or other social media sites, we may collect some information from you including your name, e-mail address, and any comments or content you post relevant to us. We may also collect your information if you sign up for one of our promotions or submit information to use through social media sites.
What “Your Rights” Are
You can reset your Cookies. You can remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually within “settings”, “help”, “tools” facility). If you clear your cookies, it will delete ihow.info Cookie and therefore the Cookie ID will no longer identify a cookie on your device. This means the next time you visit the Site (unless you actively identify yourself by logging in), we will not recognize your or your device. We will treat you as a new user and will set the ihow.info Cookie again.
You may delete browser information. May Internet browsers allow you to disable HTML5 local storage or delete information contained in HTML5 local storage using browser controls.
If you would like to correct or erase your personal data we have collected please send us a request by email at [email protected]. When we receive such a request, we will seek to comply as soon as reasonably practicable (but in no event more than 30 days).
EU Data Subject’s Rights
If you are a resident of the European Economic Area (EEA), you have the right to: (a) request access to your Personal Data and rectification of inaccurate Personal Data; (b) request erasure of your Personal Data; (c) request restrictions on the processing of your Personal Data; (d) object to processing your Personal Data; and/or (e) the right to data portability (“collectively, “Requests”). We can only process Requests from a user whose identity has been verified. To verify your identity, please provide your email address when you make a request. For more information about how to get access to Personal Data and for exercising your rights, you can submit a request here. You also have the right to lodge a complaint with a supervisory authority.
Data We Gather and How We Use It
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, Internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor (see here).
Disabling cookies on your Internet browser will stop GA from tracking any part of your visit to pages within this website.
When visitors choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date you submitted the comment.
Should you choose to contact us using the contact form on our Contact Us page, none of the data you supply will be stored by this website or passed to / be processed by any of the third-party data processors. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.